ViiBE Communication

💡 - How and why enhancing customer experience in telecom through remote visual support ? A new blog post to discover 👇 #customer #experience #telecom #visualsupport #fieldservicemanagement

📢 - ViiBE News - How to revolutionize telecom field service management with remote visual support ? 👇 #news #newsletter #remotevisualsupport #telecom #saas #fsm

💡 - How Remote Visual Support impact Field Service Management Efficiency in the Telecommunications Sector ? A new ViiBE blog post to discover 👇 #remotevisualsupport #fieldservicemanagement #telecom #telecommunication #software

📢 - ViiBE News - Understanding Customer Reluctance in Contacting Support: Solutions for Improvement 👇 #news #newsletter #remotevisualsupport #customersupport #saas #fsm

💡 - We’re excited to share with you our guide “How to choose the right provider of remote visual support”. 10 ultimate questions you need to ask if you want to find a solution that will effectively address your business needs. By the end of this guide, you will: → Have a clear strategy on how to choose a remote visual support solution  → Understand fully the difference between remote visual support and remote conferencing  → Get visibility of the current digital trends in after-sales and technical support  → Discover how to use remote visual support solutions to the fullest Download your guide here 👉 https://lnkd.in/e4KS9trn #visualsupport #remote #guide #solution

📢 ViiBE NEWS - A shorter road to Corporate Social Responsibility with remote visual support 👇 #news #fsm #saas #remotevisualsupport #fieldservice #csr #responsibility Voir la traduction

💡 - Your experts and technicians do not have time to switch from one tool to another. Especially when they have to complete multiple work orders in a day. Integration capabilities of remote visual support allow instant access to video calls and collaborative tools right within the field service management solution. → No app-switching, just streamlined troubleshooting. →  Integration syncs visual data seamlessly with work orders, ensuring accurate documentation and efficient workflows. →  Real-time collaboration and mobility support further enhance field technicians' capabilities. Integration isn't just about combining tools; it's about empowering teams and optimizing service delivery in today's fast-paced landscape. Read more about the importance of integration capabilities in user adoption strategy in our blog article👇 #realtime #visualsupport #collaboration #mobility #strategy #integration

🤝 - Remote visual support can save your relationship with customers. Discover 5 ways it helps you respect service level agreements and deliver an exceptional level of customer service. #customer #service #visualsupport #technology #agreement 

🛠 - Do you operate in the plumbing industry? It is high time to upgrade the way you handle customer queries and perform interventions. 66% of customers expect businesses to understand their unique service needs, according to the study “The state of the connected customer” by Salesforce. When it comes to plumbing, the ease with which customers can get in touch with a plumbing company and receive assistance is among the most important factors that influence whether the customer will recommend the service or not. Plumbing management software powered by video assistance distinguishes innovative and forward-thinking companies from those who have not yet embraced such tools. Let’s look at the advantages it brings 👇 #industry #plumbing #assistance #software

📢 ViiBE NEWS - Why field service companies need to worry about their carbon footprint (and how to reduce it fast) 👇 #news #fsm #saas #remotevisualsupport #fieldservice #carbon #footprint